SERVICES: CLOUD OPERATIONS

Managed Cloud
Infrastructure Operations

When your business relies on cloud infrastructure...‍
your infrastructure can rely on CloudGeometry. 

At CloudGeometry, we build out all the critical dimensions of your cloud and IT platform infrastructure. Our specialty: ensuring technology organizations can provide all stakeholders with best-in-class reliability, security, and performance. Our experts design and deliver the repeatable infrastructure best practices that your business needs to thrive. Rely on our convenient annual subscription format to unlock end-to-end sustainable cloud resource leverage.

For stable applications leveraging economic efficiencies of cloud services and operations
Silver Tier
– from $4,000/month
For successful SaaS companies to upgrade compliance, security, reliability and more
Gold Tier
– from $7,000/month
For innovation businesses in active development with frequent updates across production clients
Platinum Tier
– from $12,000/month
Does not include the cost of AWS service subscriptions
Sign up for CloudGeometry services directly via your monthly AWS bill.
Ask us how.

Choose the Managed Service Coverage that's right for you

Silver
From $4,000/mo
Gold
From $7,000/mo
Platinum
From $12,000/mo
Assessment
Runbook Review
Security Review
Application Maintenance Review
Full-Stack Architecture Analysis &Review
Cloud Compute Build & Deployment
Data Storage & Database setup
Silver plus:
Assessment
Application Dockerization Review
FULL-STACK ARCHITECTURE ANALYSIS & REVIEW
Containers Orchestration
Serverless computing
GOLD PLUS:
ASSESSMENT
Software Release Workflows
FULL-STACK ARCHITECTURE ANALYSIS & REVIEW
Artifact repository setup
Infrastructure-as-a-code & Configuration
APPLICATION MANAGEMENT
AWS resource deployment
Application monitoring
Application testing/optimization
Application deployment
BACKUP
Execute backups per plan
Validate backups
NETWORKING
Networking configuration & implementation within AWS network
LOGGING
Record all application change logs
Record AWS infrastructure change logs
Enable & aggregate AWS audit trail
Aggregate logs from AWS resources
MONITORING & REMEDIATION
Monitor supported AWS resources using baseline metrics & alarms
Investigate alerts from AWS resources
SECURITY ARCHITECTURE
Manage privileged credentials for account and OS access for Managed Services technical team
Silver plus:
APPLICATION MANAGEMENT
Application infrastructure requirements analysis and design
BACKUP
Execute backup restoration activities for resources of supported AWS services
NETWORKING
Network-level logging configuration & management (VPC flow logs, ELB access log, and others)
MONITORING & REMEDIATION
Investigate alerts from application monitoring
Remediate alerts based on defined configuration, or create an incident
SECURITY ARCHITECTURE
Review resources & source code for security issues and potential threats
Implement security controls in resources & source code to mitigate security risks
GOLD PLUS:
APPLICATION MANAGEMENT
Application development
Troubleshoot & resolve application issues
BACKUP
Specify backup schedules & target resources
Report for backup jobs status & backup coverage
NETWORKING
Configure & operate AWS Security Groups/NAT/NACL inside the Managed account
Networking configuration & implementation within customer network (e.g.: DirectConnect)
MONITORING & REMEDIATION
Deploy baseline logging metrics & alarm configurations
Define, monitor & investigate customer-specific monitors
SECURITY ARCHITECTURE
Enable supported AWS services for security management of the account & its AWS resources
INCIDENT MANAGEMENT
Handle application performance issues & outages
Provide incident response
PATCH MANAGEMENT
Configure maintenance windows & other parameters (e.g.: maintenance window duration) for patching
Apply updates to EC2 instances per customer configuration
CHANGE MANAGEMENT
Change management processes & tooling for provisioning and updating resources in the managed environment
PROBLEM MANAGEMENT
Perform root cause analysis (RCA) for problems
Identify & remediate application problems
Silver plus:
INCIDENT MANAGEMENT
Notify about incidents for AWS resources
Categorize incident priority
SECURITY RISK MANAGEMENT
Evaluate the impact of remediating defined detective controls
Track resources exempted from defined detective controls
SECURITY MONITORING & RESPONSE
Configure supported security management AWS services for alerting, alerts correlation, noise reduction & additional rules
Monitor for malware on instances using endpoint security
PATCH MANAGEMENT
Tag instances to associate them with custom maintenance windows & patch baselines
Patch development team software stack
Update AMIs & stacks for Auto-Scaling groups (ASGs)
CHANGE MANAGEMENT
Maintenance of application change calendar
PROBLEM MANAGEMENT
Correlate incidents to identify problems
Remediate problems
SERVICE MANAGEMENT
Monthly service report
Deliver monthly service report
GOLD PLUS:
INCIDENT MANAGEMENT
Notify about incidents in AWS resources based on monitoring
SECURITY RISK MANAGEMENT
Request remediation of defined detective controls in designated AWS account(s)
Define, monitor & investigate customer-specific detective controls
SECURITY MONITORING & RESPONSE
Monitor supported AWS services for security alerts
PATCH MANAGEMENT
Investigate failed updates to EC2 instances
SERVICE MANAGEMENT
Reply to service requests
Up to 24x7x365 incident coverage

Connect the dots with CloudGeometry.