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Big enterprise customers have been buying software for a long time. Many started long before SaaS emerged as a smarter, better way to build, buy and sell software. That means they’ve got plenty of software they already depend on that needs…
When developing a SaaS product plan, it's important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a…
Everyone with a smartphone knows it: apps get updated all the time. Whether you're looking for a new feature or not, suddenly: there it is. This seems easy, but it's not, especially when you're building…
When developing a SaaS product plan, it's important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a…
2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. Investors like Bessemer have bet and made billions on the SaaS trajectory. Behind the curtain, selling essentially the…
Before you shout "Digital Transformation" in a crowded marketplace, it's important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Second (a corollary of…
There’s a feature arms race underway, and SaaS is fueling the fire. The quality of collaboration in software development is measured by a direct line of sight into the customer experience. Read more about this…
A big side effect of the world's new focus on work from home? Collaboration delivers leverage. Those of us who do software for a living are quite fortunate. Many of the habits we've learned in…
I suspect that when the legendary Ward Cunningham coined the term "technical debt", it did not take him long to realize he'd created a monster: "I am in favor of writing code to reflect your…